Ink smears
Follow these guidelines if ink smears appear on the back of the photos, or if the paper
sticks together:
●
Use an HP photo paper.
●
Verify that the photo paper is not curled. If the photo paper is curled, place the
paper in a plastic bag and gently bend it the opposite direction of the curl until the
paper lies flat.
If the paper is not curled, then follow these steps:
1
Open the
dialog box.
2
Select the
Ink
panel.
3
Move the
Ink Density
slider toward
Light
.
Note
The colors in the image might become lighter.
4
Click
.
If the problem persists, try the following steps:
1
Remove the photo paper, and then load plain paper in the In tray.
2
Press and hold down the
Print Cancel
button until the printer starts printing a self-
test page, and then release the button.
3
Repeat step 2 until the self-test page contains no ink smears.